Your Server Is Worth Protecting
An unprotected server is often an unreliable server, and for businesses that depend on their technology, that’s never a good thing. Connected Office Server is our comprehensive solution to making sure your server is operational all the time. We keep a close eye on it 24/7 and make sure it’s behaving exactly like it should. Your server is the most used system on your network, so it definitely needs the most attention when it comes to maintenance and monitoring. Nothing is worse than a server crash that could have been easily prevented or caught ahead of time.
Continuous, Advanced Backup Systems
One of our most powerful server offerings is our advanced server backup system. Every day we create a full system image of your server(s) and store it on a backup device we provide. That same data and information is also stored off-site in our secure data center in case disaster ever struck your office building. In the unfortunate event of a server outage, we can start up an identical copy of the crashed server so that everyone in the office can continue to work like nothing ever happened while we repair the broken server. That’s the power of Connected Officer Server: Peace of mind that your office information is always being taken care of.
We Take Care Of The Licensing & Life-Cycle Of Your Server
Although often overlooked in a busy office environment, server licensing and life-cycle management is a very important part of making sure your server(s) are always a reliable part of your technology. Over time a server will start to slow and become inefficient if it isn’t properly maintained and tracked. We take the time to actively watch the life-cycle of your server(s) so that we can maximize its life, which saves you money.
Below are some of the various IT support services that can be included in the Connected Office Server service package. If you have any questions or would like to see some of this in action within your server environment contact us.
Help Desk & Support
- 12×5 Certified Remote Help Desk ($2/min)
- 12×5 Certified Onsite Technicians ($2/min + $35 trip charge)
- Dedicated IT Account Manager
- Familiar & Consistent Techs
- No Hold Times & No Busy Signals
Security & Privacy
- Premier Anti-Virus Suite
- Anti-Malware Prevention
- Anti-Spyware Prevention
- Anti-Virus Remediation
- Vulnerability Monitoring
- Vulnerability Analysis
- Automated Security Management
- Early Warning Monitoring and Alerts
Protection
- Firewall Monitoring
- Patch Management
- Patch Update Automation
- Patch Distribution
- Patch Compliance Reporting
- Root Cause Analysis
- Automated Fix Development
- Early Warning Monitoring and Alerts
Hardware
- Asset Discovery
- Open Port Monitoring
- Asset Management
- Asset Administration
- Asset Tracking and Inventory
Software
- Software Distribution
- License Management
- Corporate Policy Systems
- Business Software Alliance Auditing
- Software Management
Maintenance
- Daily Disk Clean Up
- AD User Organization
- AD Group Maintenance
- Temp File Optimization
- Automated DNS Flush
- Domain Group Policy Updates
- System Partition Defragmentation
- HDD Physical Checks
Back-Up & Storage
- Offsite Server Mirroring (optional)
- Onsite Server Mirroring (optional)
- Offsite Data Backup
- 256 Bit AES Encryption Data Transfer
- Advanced Data Retention Policies
- Secure Cloud Storage
What types of servers can be serviced by the Connected Office Server service package?
Connected Office Server is meant for Windows servers.
If our servers utilize Connected Office Server, do we need to purchase and maintain any other anti-virus or security software?
No. That’s the beauty of Connected Office – it does all the work. If your server is running with Connected Office Server, it is safe.
Is this a stand-alone service package or can I combine this with other Connected Office services?
No. All of our service packages are meant to work seamlessly with other Connected Office services. You can mix and match as you see fit but we would recommending talking to us about how we could put together a service package that best fits the needs of your organization and budget. For instance, many clients combine Virtual Connected Office’s hosted Exchange email service with whatever other Connected Office service they are currently using.
Do you have a server you’d like to try Connected Office Service on? Fill out this form and we’ll be in touch to get that started asap: