About Connected Office PC
Connected Office PC is our staple product – a true necessity for any office computer. Connected Office PC frees you up from the critical, yet time consuming and repetitive tasks needed to maintain a healthy computer. By automating security, licensing, patches, Windows updates & regular cleanings – all for a fixed fee as low as $1 a day per desktop or laptop, Connected Office PC is truly the bee’s knees of IT support.
A Slow Computer Is A Sad Computer
The PC is one of the primary tools every office can’t live without. Just like an athlete neglecting health and exercise, a computer without maintenance will start to slow down and become poorly ineffective. Connected Office PC is our most popular service for performing regular maintenance on your office computers so that they are always running at their peak.
Protection From Bugs & Viruses
One of the main threats PC’s face today are basic viruses and malware that sneak onto the computer through websites, emails or file transfers and quickly bring down your machine. Unfortunately, just being careful does not ensure your PC’s security and stability. With our Connected Office PC service your computer will be protected from viruses and malware automatically. There is no longer any need to worry if you are susceptible to unwanted threats and viruses.
Keeping Track Of Your PC
When focusing on the product or service your business provides who has the time or effort to keep track of all their software licensing and computers’ life-cycles? In the event of a software audit, a company can easily be tagged with fines of over $20,000 per violation. We make sure you are never in jeopardy of using pirated software or not having enough licenses for the software you’re using. We also keep a close eye on the life-cycle of all your computers and make sure they are on an appropriate schedule of minor upgrades and hardware tune-ups to maximize the longevity of all your computers. Why blow more money on new hardware earlier than you have to, right?
Continuously Maintaining Your Computer Is An Art
Regular PC maintenance is a necessity for any businesses, but the actual process of maintaining should not hinder a company’s day-to-day operations. We run many daily and weekly tasks that are strategically performed at different times of the day and week to maximize the computer’s performance without interrupting the staff’s workflow.
Backing It All Up
The files, folders, and data stored on office computers are often priceless, which is why you never what to be stuck with not being able to ever get them back. With our Connected Office PC service we include unlimited backups for your computers. We also monitor that they backup successfully every day. Additionally, we can schedule the backups according to a corporate policy for weekly or monthly in order to plan around Internet bandwidth usage. Basically, your stuff is safe with us.
Security & Protection
The intent of Connected Office PC’s security & protection plan is simple: prevention is powerful. By keeping a desktop or laptop up-to-date with all applicable updates and patches through our automated system, we can keep viruses, malware, hackers and other technological evil doers out of your machine. Since having too much protection can never hurt, we also incorporate enterprise level anti-virus protection and remediation.
Our comprehensive security management protects against what we consider the three most invasive areas of possible exploitation: perimeter, remote access, and end-users.
Asset & Life-Cycle Management
Connected Office offers an intelligent approach to software and hardware awareness – knowing what you’ve got, how it is licensed, if it’s compliant and is it running optimally. We call this asset and life-cycle management and it allows you to understand both the hardware and software architecture of your machine.
Automated Computer Maintenance
There are times when some of us remember to dive into our PC’s and give it the necessary TLC it needs but that happens once, maybe twice a year. Ironically this is something that should be happening all the time. Connected Office PC automates the defragmenting of your computer, cleans up temporary files and system clutter, flushes old DNS records and ensures the group policies are up-to-date… exactly what you need to extend the life of your PC and keep it rockin’ and rollin’ along the way.
Unlimited Online Back-Up & Storage
Losing data is a nightmare. Trying to recover lost data can be a financial catastrophe. Connected Office PC evokes that wonderful serenity of knowing your data is backed up securely, available in fully-redundant offsite data center and transferred over a 256 bit AES encrypted connection. Ah… peace of mind.
* Unlimited data back-up is for business related files/data/documents
Below are some of the various IT support services that can be included in the Connected Office PC service package. If you have any questions or would like to see some of these in action in your office, please don’t hesitate to contact us.
Security & Privacy
- Premier Anti-Virus Suite
- Anti-Malware Prevention
- Anti-Spyware Prevention
- Anti-Virus Remediation
- Vulnerability Monitoring
- Vulnerability Analysis
- Automated Security Management
- Constant Monitoring and Alerts
Protection
- Firewall Monitoring
- Patch Management
- Patch Update Automation
- Patch Distribution
- Patch Compliance Reporting
- Root Cause Analysis
- Automated Fix Development
- Constant Monitoring and Alerts
Help Desk & Support
- 12×5 Certified Remote Help Desk ($2/min)
- 12×5 Certified Onsite Technicians ($2/min + $35 trip charge)
- Dedicated IT Account Manager
- Familiar & Consistent Techs
- No Hold Time & No Busy Signals
Hardware
- Asset Discovery
- Open Port Monitoring
- Asset Management
- Asset Administration
- Asset Tracking and Inventory
Software
- Software Distribution
- License Management
- Corporate Policy Systems
- Business Software Alliance Auditing
- Software Management
Maintenance
- Daily Disk Clean Up
- Temp File Optimization
- Automated DNS Flush
- Domain Group Policy Updates
- System Partition Defragmentation
- HDD Physical Checks
Back-Up & Storage
- Unlimited Data Back-Up
- 256 Bit AES Encryption Data Transfer
- Advanced Data Retention Policies
- Secure Cloud Storage
Frequently Asked Questions
Is Connected Office PC only for desktop PC’s?
No. Connected Office PC can service desktops, laptops and even mobile devices (see below).
What operating system does Connected Office support?
Connected Office PC supports any Windows machine (desktop or laptop).
Can I get this type of IT support service for my mobile device?
Yes, with Connected Office PC add-on services we can provide smartphone and tablet support. We can setup and configure your iPad™, iPhone™, Blackberry©, Android™, or Windows© powered smartphones and tablets. Contact us for more details.
Is this a stand-alone service package or can I combine this with other Connected Office services?
No. All of our service packages are meant to work seamlessly with other Connected Office services. You can mix and match as you see fit but we would recommending talking to us about how we could put together a service package that best fits the needs of your organization and budget. For instance, many clients combine Virtual Connected Office’s hosted Exchange email service with whatever other Connected Office service they are currently using.
Besides a Windows PC, do I need anything else?
Nope, just an Internet connection.
Fill this simple little form out and we will be in touch with you shortly and get you setup asap: